There are many factors that should be taken into account when choosing a company to buy a car. The kind of customer service provided by the brand is one of the vital factors that should never be overlooked.
Toyota is a leading car manufacturer, which has offered a plethora of versatile models to suit the different needs of all their customers. In addition to the quality of its products, the company also takes its service extremely seriously. That being said, we have done our best to address some of the most common questions asked by customers and answered them so that people have easy access to the right solutions.
Where can I find the latest information regarding the Takata airbag recall?
If you own a Scion, Toyota, or Lexus between the model year 2002 to 2017, your vehicle is subjected to the Safety Recall for Takata Driver's Airbag Inflators or Takata Front Passenger Airbag Inflator. You can find the latest information regarding it on the official Toyota website.
How do I use the M gear shift position?
The Manual (M) gear shift is used to pull the transmission up or down manually via pre-programmed gears.
When you shift from drive to manual, the indicator within the instrument panel will signify the existing gear. If you push the lever towards the plus position you will access the upshift whereas, if you pull the lever to the minus position, you get the downshift.
Moreover, when the downshift causes the RPM of the engine to move past the redline, the gear system will remain in the existing gear, and two warning sounds will occur.
What type of warranty coverage is provided through Toyota?
You can find all of the specific warranty information you need on Toyota’s website. Also, don’t forget about Henderson Toyota’s Exclusive Lifetime Warranty.
How to Get in Touch with Toyota Financial Services?
If you want to apply for credit or make a payment, or have any questions regarding financing, you can contact Toyota Financial Services online or over the phone at 800-874-8822 from Monday to Friday between 8:00 AM and 8:00 PM. You can also contact the Henderson Toyota Service department here or by calling (252) 654-9516.
When using synthetic oil, what are the recommended oil change intervals?
It is recommended that vehicles using synthetic oil receive an oil change every 5,000 to 7,500 miles, depending on the driving conditions and your driving style.
In this competitive industry, along with the right products, excellent customer service is an important element for success. Toyota assesses customer questions and goes the extra mile to address them in a timely manner. Above were just some of the most frequently asked questions that people have thrown our way.